Still figuring out what fits your district?
Tell us how your district runs today, and we will help you think it through. No pressure to switch if District360 isn’t the right answer.
Talk To An ExpertRunning a downtown district takes more than logging service calls. It takes managing public assets, property data, field teams, stakeholder relationships, and economic development, all at the same time.
Jia gives you a real-time view of what is happening on the street. You can see who is checking in, what they are logging, and where they are working. That makes it useful for keeping pace with day-to-day field operations. District360 covers all of this too. The difference is what sits around it: property records, stakeholder data, board reporting, and the workflows that keep cleaning, security, and safety teams aligned, all in the same place.
| Need | District360 | Jia |
|---|---|---|
|
Ambassador Tracking
|
Real-time tracking, plus historical analysis and zone check-ins. | Real-time tracking and check-ins. |
|
Service Request Lifecycle
|
Assign, escalate, analyze, and report on every request. | Capture and assign requests. |
|
Property Management
|
Track ownership, assessment, tenant mix, and vacancy on every parcel. | Not available. |
|
Stakeholder CRM
|
Manage property owners, tenants, board members, and vendors in one record. | Not available. |
|
Public Asset Tracking
|
Banners, furniture, signage, and other district assets, mapped and monitored. | Not available. |
|
Email Marketing Integration
|
Connects with Mailchimp and other marketing platforms out of the box. | Not available. |
|
Board & Committee Tools
|
Terms, roles, voting, and meeting prep, all tied to the same records. | Not available. |
|
Dashboards & Reporting
|
Real-time dashboards, customized for staff, executives, and boards. | Limited reporting. |
|
Website Directory Sync
|
Business listings update on your website automatically from one source of truth. | Not available. |
|
Custom Workflows
|
Fully customizable through Salesforce Flow Builder. | Not available. |
|
Built on Salesforce
|
Yes, with full access to Salesforce ecosystem capabilities. | No. |
Jia gives you a clear view of what is happening on the street, right now. With Jia, you can:
Its biggest strength is putting field activity into a single, real-time view.
District360 captures the same field activity through District360 Streets, the field side of the platform. It also focuses on the work that turns activity into understanding. Instead of just checking if someone logged a pothole, District360 helps your team ask:
It also comes with a real team behind it. They help you clean your data, build your reports, and actually run the platform day to day, instead of just handing you a login.
In District360, your operations are not scattered across spreadsheets and disconnected tools. Every record is tied back to the next:
This level of integration is only possible with a platform built for how districts actually work.
| If you need to… | Jia | District360 |
|---|---|---|
|
Log basic 311 or service requests
|
Yes | Yes |
|
Understand service trends by property or zone
|
Yes | Yes |
|
Analyze operations activity over time
|
Not available | Yes |
|
Manage stakeholder relationships
|
Not available | Yes |
|
Track and maintain public assets
|
Not available | Yes |
|
Deliver board-ready reports
|
Not available | Yes |
|
Automate workflows and data
|
Not available | Yes |
Most platforms leave you on your own once setup is done.
Jia gives you a working tool, but the rest is on your team: data imports, building reports, managing users, and cleaning records all fall on internal bandwidth.
District360 includes access to a U.S.-based Managed Services team that acts like an extension of your organization’s staff. They help with:
Because they work your hours, you are not waiting overnight or navigating offshore support to get basic admin help. If your organization does not have a Salesforce admin or technical ops lead, this team becomes that, with no hiring required.
Jia is a solid fit for districts focused on real-time field tracking, ambassador check-ins, and basic service request capture. If the goal is staying in sync with what is happening on the street today, it does that well.
District360 is the right fit if your organization is:
In short, if you need more than field visibility, and instead need field visibility connected to the rest of how a district actually runs, District360 is the broader operating system.
District360 covers the same field activity through District360 Streets. Ambassador tracking, GPS routes, photo capture, and on-street service requests are all built in. The platform also handles property records, stakeholder relationships, and board reporting, with all of that connected to the same field activity. With District360 covering everything in one place, including field operations, it is a well-rounded choice for any district thinking about how their work will scale over time.
Tell us how your team works, what your reporting looks like, and where the friction sits today. We will give you a clear answer on whether District360 is the right fit, with no pressure to switch if it isn’t.
Walk through your district with us →Yes. Real-time ambassador tracking, on-the-street check-ins, and live service request capture are all part of District360 Streets, the field side of the platform. The difference is what happens next. Every check-in, every request, and every field log connects to a property record, a stakeholder record, and the dashboards your supervisors and board are already looking at, so the field activity flows into the rest of the operating model automatically.
Migration is part of the standard onboarding. The District360 Managed Services team works with your staff to map existing data, preserve historical field activity, and configure the new platform around how your district already operates. Most districts are operational on District360 within weeks, with the transition managed in phases so your teams are never without a working tool.
The records that matter for continuity, including service request history, ambassador logs, and contacts, come over as part of the standard onboarding. A small amount of cleanup is usually involved, since some of what was kept inside Jia will fit a richer schema in District360, but the historical context follows you in. The Managed Services team handles most of the migration directly, so it does not turn into a side project for your staff.
Yes. Districts that run cleaning through one vendor, security through another, and safety through an internal team can all work inside the same District360 instance. Each team has its own workflows, but supervisors and leadership see everything in one place. That cross-team visibility is one of the most common reasons districts choose District360 over alternatives that silo each team into a separate module.
No. District360 is built on Salesforce, but the day-to-day experience is designed for downtown teams, not for admins. The U.S.-based Managed Services team handles the technical side, including data setup, user permissions, custom reports, and workflow changes as your district evolves. If you do have someone technical on staff, they can extend the platform further. If you don’t, you do not need to hire one.
Technically yes, but it is not the more common pattern. District360 Streets, the field side of the platform, already covers ambassador tracking, GPS routes, photo capture, and on-street service requests, with all of that activity tied back to the same property and stakeholder records the office team uses. Running Jia alongside would mean tracking the same field activity in two places. The setup only really makes sense if your field team is already deep inside Jia today and migrating off would cost more than running both during a transition.
You do not have to start with the full platform. District360 Streets, the field side of the platform, can stand on its own for ambassador tracking, GPS routes, photo capture, and on-street service requests. The broader CRM is there when your work grows into property records, stakeholder relationships, or board reporting. That tends to be a more natural path than picking a separate field tool now and migrating off it later.
Tell us how your district runs today, and we will help you think it through. No pressure to switch if District360 isn’t the right answer.
Talk To An Expert