Our Team

The team behind District360

District360 is a division of CUBE84, a global technology services firm with 150+ team members. We have spent close to a decade learning how downtown districts work and building a platform around those workflows.

75+ active district customers
9+ years serving the place management industry
150+ team members globally
IDA Sponsor, Member, and Pinnacle Award winner
How we got here
Kathryn McKissick

Shaped by someone who lived the job

Kathryn McKissick worked for years inside a downtown district before joining CUBE84. She had meaningful exposure and experience across the space, from stakeholder relationships and economic development to marketing programs, board dynamics, and operations. She saw firsthand the challenges districts face: disconnected tools, manual reporting, limited visibility into property and assessment data, and the constant pressure to communicate district value with incomplete information.

When Kathryn joined CUBE84, she worked with the team to help shape what became District360. Instead of continuing to custom-build solutions district by district, the team began building a product that could better support downtown organizations in a more repeatable way. Properties, contacts, assessments, board governance, businesses, operations, and reporting were standardized into a single connected platform designed around the way districts actually work.

Today, Kathryn leads District360's engagement with the place management community. She serves on the board of the International Downtown Association, participates actively in IDA events and conferences, and is a connector across the industry for many of our customers, partners, and people in our network.

How it evolved
From first district engagement to 75+ active customers
2017
First downtown district engagement. Property and stakeholder data organized for a downtown partnership.
2018
District360 takes shape. Standardized structure for properties, assessments, contacts, and governance.
2019
D360 Streets launched. Mobile app for ambassador teams and public space operations.
2021
50+ active districts. IDA Pinnacle Award. Growing presence at IDA conferences and Top Issues Councils.
2023
D360 MemberHub and D360 WebSuite added. Membership management and district websites expand the platform.
2026
75+ active districts. Continued investment in the platform, the team, and the place management community.
The District360 team
The people who work with your district every day
This is the team that handles product development, customer success, project management, delivery, design, and ongoing support for every district we serve.
SR

Sridhar Ramamurthy

Director, Product & Delivery

Product strategy, platform development, and implementation leadership. Leads the team that gets districts live.

MK

Michael Krut

Account Executive

Works directly with districts exploring the platform. Helps organizations understand how District360 fits their needs.

JF

Jennifer Fiocca

VP, Customer Experience

Oversees the customer experience across all touchpoints. Ensures responsive, consistent, and high-quality support.

SA

Sathappan Annamalai

Founder & CEO

Founded CUBE84 and led the creation of District360. Sets the strategic direction for the platform and the team.

VS

Vino Sharma

Director, Customer Success

Manages ongoing customer relationships after go-live. Helps districts get more value from the platform over time.

PR

Prabitha Ravichandran

VP, Service Delivery

Leads service delivery. Ensures implementation, managed services, and support are delivered on time and to standard.

HS

Hema Sanam

Director, Delivery

Manages delivery execution across customer projects. Coordinates data import, platform setup, and technical work.

NB

Nandini Bhatt

Project Manager

Your point of contact during implementation. Guides districts through discovery, data import, training, and go-live.

ST

Shruti Tiwari

Project Manager

Manages customer projects from kickoff to launch. Keeps timelines, deliverables, and communication on track.

NN

Neethi Nair

Head, Design & Web Services

Leads D360 WebSuite. District website design, development, and the creative work that helps districts tell their story.

Our approach
How we work with districts
District360 works best when customers see us as a long-term partner, not a software vendor. We focus on the outcomes districts need, stay grounded in the realities of the industry, and build around how downtown organizations actually work.

Outcomes over features

We do not lead with feature lists. We start by understanding what your district needs to accomplish: better board reporting, assessment visibility, stakeholder relationships, operations accountability, or membership growth. The platform supports those outcomes.

Partner, not vendor

We stay involved after go-live. Managed services, regular check-ins, help desk access, and ongoing support are part of the relationship. We are not a vendor that disappears after implementation.

Industry first

We participate in the place management community. We attend IDA conferences, sponsor Top Issues Councils, and learn from the districts we serve. The platform gets better because we stay close to the industry.

"
District360 has created real efficiencies for our organization and made it easier to showcase our impact and communicate with members. The team is responsive, helpful, and always available when we need support.
Colleen Hawkinson · Executive Director · Dupont Circle BID · Washington, DC
What to expect
What districts can expect from our team
🏢

We learn your district first

Every engagement starts with discovery. We learn your terminology, workflows, reporting needs, and how your team operates. Every district is different, and we set up the platform around yours.

👥

Dedicated point of contact

You are assigned a project manager who guides implementation, training, and support. You are not handed off to a generic help desk or left to figure things out on your own.

💬

Clear expectations and responsive support

We set timelines, communicate progress, and respond when you need help. Our team is accessible, and we take ownership of the work we are responsible for.

📈

Training, support, and continuous improvement

After go-live, managed services, help desk access, regular check-ins, and additional training are available. We continue to improve the implementation to better support your needs over time.

Industry involvement
Active in the place management community
We do not just build technology for the industry. We participate in it.
🏆

IDA Pinnacle Award Winner

Recognized by the International Downtown Association for contributions to the place management industry.

🤝

IDA Sponsor and Member

Active sponsor and member. Participant in annual conferences, regional events, and industry programming.

💬

Top Issues Council Sponsor

Sponsor of IDA Top Issues Councils where industry leaders discuss the most pressing topics facing downtown organizations.

75+
Active districts
9+ yrs
Serving the industry
5.0 ★
AppExchange rating
IDA
Sponsor & Member
ISO & SOC2
Certified
Pinnacle
IDA Award
Common questions
Frequently asked questions
Who is behind District360?
District360 is a division of CUBE84, a global technology services firm with 150+ team members across the United States and India. The District360 team includes dedicated leadership, account management, product development, customer success, project management, design, and delivery staff who work with downtown districts and place management organizations.
Is District360 backed by a larger company?
Yes. CUBE84 is an established technology services firm that has been operating for over a decade. It provides CRM consulting, implementation, data strategy, and product development. District360 benefits from CUBE84's engineering, design, and support capabilities. CUBE84 is ISO and SOC2 certified.
Does the team understand how downtown districts actually work?
Yes. The VP of District360, Kathryn McKissick, had firsthand district experience before joining the team. She saw how downtown organizations managed stakeholder relationships, economic development, marketing, and operations with disconnected tools. That perspective shaped how the platform was designed and continues to shape how the team supports customers. Kathryn serves on the board of IDA and is actively involved in the place management community.
Who will I work with during implementation?
You are assigned a dedicated project manager who guides your district through discovery, data import, platform setup, training, and go-live. You also have access to product, delivery, and customer success staff throughout the process.
What happens after we go live?
After go-live, managed services, help desk access, regular check-ins, and additional training are available. Your customer success contact stays involved to help you get more value from the platform as your needs grow. We continue to improve the implementation over time.
How does District360 stay connected to the industry?
District360 is an IDA Sponsor and Member, a Pinnacle Award winner, and a sponsor of IDA Top Issues Councils. The team participates in IDA conferences, regional events, and industry conversations. The platform improves because the team stays close to the districts it serves.
Can I meet the team before committing?
Yes. Schedule a demo and you will meet the people who would support your district. We can also connect you with current customers who can share their experience working with the team.
Is my data secure?
Yes. CUBE84 is ISO and SOC2 certified. Your district's data is handled with enterprise-grade security and compliance standards. Data hosting, access controls, and privacy protections are all part of the platform infrastructure.
Where is the team located?
The District360 team is distributed across the United States and India. Customer-facing staff including sales, customer success, and project management are based in the U.S. Engineering, design, and delivery resources span both locations.
How long has District360 been serving downtown districts?
The first district engagement began in 2017. Since then, the platform has grown to serve 75+ active downtown districts across the U.S. and Canada.

Want to meet the team and see the platform?

Schedule a demo and we will walk through the platform using examples relevant to your district. You will meet the people who would support your organization.

Schedule a Demo →See Our Customers