D360 Streets

The public space operations platform for clean, safe, and outreach teams

D360 Streets gives ambassadors a mobile app, supervisors real-time patrol visibility, and leadership the reporting they need. Every activity connects back to properties, businesses, contacts, and district reporting through the District360 CRM.

Built for operations leaders, public space teams, and clean and safe programs
9:41 AMD360 Streets100%
Downtown District
💧
Cleaning
🛡
Safety
🤝
Outreach
🍃
Maintenance
📄
Open Cases
📍
My Patrol
4 to 100+ ambassadors
No per-ambassador cost
iOS and Android
Connected to District360 CRM

What would you want to see in a demo?

How ambassador patrol tracking works
How service requests are logged in under 30 seconds
How dashboards update automatically
How field data ties back to properties and stakeholders
See a Live Walkthrough →
The problem
Your team is doing the work. You just cannot prove it.
Ambassadors handle hundreds of interactions every week. The work gets done. But without photos, locations, timestamps, and property-level data, the evidence never makes it to your board or stakeholders.
📝

Reporting pulls ambassadors off the streets

Ambassadors return to the office to file work orders. The reporting becomes the job instead of the patrolling.

📍

No visibility into patrol coverage

Where is the team right now? Did they cover their zones? When a stakeholder says "we never see anyone," you have no data.

💰

Stakeholders question your value

Property owners ask what you have done for them. Without service data tied to their property, the answer is anecdotal.

🔗

Field data lives in a silo

Clean and safe data sits in one system. Property data sits in another. There is no way to connect the two.

🕒

Board reporting takes days

Pulling data from multiple sources, building charts by hand. Monthly reports should take minutes, not days.

D360 Streets replaces paper-based tracking, clunky patrol software, and disconnected spreadsheets with one mobile platform connected to your district CRM.
How it works
A day in the life of an ambassador
Open the app. Tap an icon. Submit. Under 30 seconds per service request. GPS patrol tracking runs in the background.
1

Start shift

Open the app. GPS patrol tracking begins automatically.

2

Log an issue or activity

Tap the type. Pin the location. Add a photo. Fill a few fields.

3

Close it or assign follow-up

Close on the spot if done. Or assign to a colleague or different team.

4

Connect to the district record

Every request ties to a property, business, and contact in the CRM.

5

Report on it automatically

Dashboards update in real time. No manual assembly needed.

This is how districts go from anecdotal reporting to real accountability.
Why this is different
Every service request connects to a property, a business, and a stakeholder
D360 Streets does not just collect field activity. It connects every service request, patrol route, and quality of life interaction back to the properties, businesses, and stakeholders in your District360 CRM. That is what turns a reporting tool into an accountability platform.
There are other patrol and reporting tools in the market, but most were not built for place management organizations. D360 Streets was.
Property: Universal Building
📌Service requests this quarter47
Resolved44
🕒Avg response time4 min
🚶Quality of life interactions12
👤Property ownerStacy Dickens
🏢Tenants4 active
💰2026 assessment$12,400

Want to see how this would work in your district?

We can show you the mobile app, patrol tracking, dashboards, and CRM connection using examples from districts like yours.

Schedule a Demo →See How Similar Districts Use D360
What ambassadors track
Real activities. Configured for your district.
💧
Graffiti removal
🗑
Illegal dumping
Biohazard cleanup
💦
Power washing
🚼
Litter pickup
🚶
Quality of life interaction
🤝
Outreach contact
🙋
Business check-in
💡
Light outage report
📝
Custom activity type
Every district configures its own service types, categories, and workflows.
What D360 Streets includes
Features organized around how your team works
For ambassadors in the field
📱

Log activity from the sidewalk, not the office

White-labeled iOS and Android app with your branding and service types. Icon-heavy interface designed for gloved hands. Cleaning, safety, outreach, and maintenance teams each see their own view.

📌

Create a service request in under 30 seconds

Select the type. Fill a few fields. Tie to a property or business. Pin the GPS location. Add a photo. Submit. Your team calls them service requests, work orders, cases, or tags. The system adapts.

📷

Capture evidence with every activity

Before and after photos attached to every case. Image compression keeps file sizes manageable. Documented evidence for graffiti removal, biohazard cleanup, and every other service type.

For supervisors and operations leaders
📍

Prove patrol coverage across every zone

GPS tracks ambassador location throughout their shift. Supervisors search by name and date to see the patrol route on a map. Play back the route at 3x speed. See which zones and block faces were covered.

🎯

Verify checkpoint completion automatically

Define geographic checkpoints across your district. The app detects when an ambassador passes through. Reports show which checkpoints were cleared and which were missed each shift.

🚀

See your entire team on a live map

Real-time map showing every active ambassador. See who is in the field, where they are, and dispatch to the nearest team member. Zone overlays match your district boundaries.

For reporting and accountability
📈

Generate board-ready dashboards without manual assembly

Total cases, trends, response times, shift comparisons, year-over-year analysis. Every widget is customizable. Subscribe dashboards to your inbox. Export for board packets and city reports.

🗺

Identify hotspots and allocate resources proactively

Heat maps show where incidents cluster. Draw geofences to isolate areas. Filter by type, date, or zone. Share hotspot data with local police. Allocate ambassadors based on where the work is actually happening.

🛠

Track every public asset in your district

Benches, trash receptacles, light poles, planters, banners, wayfinding signs. Track location, condition, and maintenance history. QR code scanning for field inspections. Assets link to properties and service requests.

What supervisors and leadership see
The mobile app is half the product. The backend is the other half.
📍
Screenshot

Patrol route playback

Search any ambassador by name and date. Watch their route animate on the map with timestamps and checkpoint markers.

🗺
Screenshot

Hotspot heat map

Visualize where incidents cluster across your district. Filter by type, date range, or zone. Export for police partnerships or board reporting.

📈
Screenshot

Service volume by property

See how many cases were created, resolved, and pending at any property. Response times, trends, and stakeholder-ready reporting.

"
Our team went from paper-based tracking to real-time GPS verification. When a stakeholder says they never see us, we pull up their property and show them exactly what we have done and when.
Public Space Director · East Coast BID
Why districts choose D360 Streets
Built for place management. Not repurposed from security.
Cost

No per-ambassador cost

Add 10 or 100 ambassadors. The cost does not change. Competitors charge per device, per site, or per user.

Integration

Connected to your CRM

Every service request ties to a property, business, and contact. No other patrol tool offers this level of integration.

Ownership

Your data stays with you

Data lives in Salesforce under your control. When a contractor changes, your data and history stay. Export anytime.

Customization

Configured for your district

White-label app with your branding, service types, and workflows. Not a generic app with a few custom fields.

Expertise

We understand the work

We work with 75+ districts. We know the difference between a cleaning ambassador and an outreach worker, between a checkpoint and a block face.

Partnerships

Data that strengthens city relationships

Districts share quality of life data and hotspot maps with local police. That kind of collaboration starts with better data.

Who D360 Streets is built for
Is this the right fit for your organization?
Downtown districts and BIDs
Place management organizations
Clean and safe programs
Hospitality ambassador teams
Social service outreach teams
Public space operations leaders
Best fit for teams that need better field accountability, clearer reporting, and stronger connections between service activity and stakeholder value.
Getting started
From contract to go-live in 8 to 12 weeks
Most districts are live within 8 to 12 weeks, with faster rollouts possible for simpler configurations. We guide you through every step.
1

Discovery and workflow design

We learn your team structure, service types, patrol zones, shift schedules, and reporting needs.

2

App setup and configuration

We build your custom mobile app with your branding, service types, and team structure. iOS and Android.

3

Testing and team training

Your team tests the app in the field. Hands-on training for ambassadors, supervisors, and administrators.

4

Go-live and support

Your team goes live with a dedicated project manager. Ongoing support and managed services continue after launch.

Customer outcomes
What districts achieve with D360 Streets
90%
of open service requests resolved after deploying D360 Streets
Times Square Alliance
4 min
average response time, down from 7 minutes through better patrol accountability
Downtown Dallas, Inc.
30 sec
to create a service request in the field, down from 5+ minutes
DowntownDC BID
80%
reduction in manual board reporting time through automated dashboards
Multiple districts
1M+
service requests collected and reported to stakeholders and police
Downtown Dallas, Inc.
75+
Active districts
9 yrs
Serving the industry
5.0 ★
AppExchange rating
IDA
Sponsor & member
ISO & SOC2
Certified
Pinnacle
IDA Award
Common questions
Frequently asked questions
How is D360 Streets different from a generic patrol app?
Most patrol and reporting tools collect field data but store it in a silo. D360 Streets connects every service request, route, and activity back to the properties, businesses, and contacts in your District360 CRM. That connection is what makes it an accountability platform rather than a standalone logging tool.
Why does D360 Streets require the District360 CRM?
The CRM is the backend. Service request data flows into it automatically, where it connects to properties, businesses, contacts, and board reporting. Without that connection, field data has no context. With it, you can answer "what have you done for this property?" in seconds.
Can the app be white-labeled for our district?
Yes. Every district gets a custom-branded app with their logo, colors, service types, data fields, and team structure. Cleaning, safety, outreach, and maintenance teams each see their own interface.
How many ambassadors can we add?
There is no limit and no per-ambassador cost. Districts use D360 Streets with 4 to over 100 ambassadors. Add or remove users at any time by checking a box in the backend.
How accurate is the GPS patrol tracking?
Approximately 30-50 feet in open areas. The app uses battery-optimized collection at defined intervals during the shift. GPS data is not collected outside shift hours.
Can we start without patrol tracking and add it later?
Yes. The basic tier includes the mobile app and case management without GPS tracking. You can add ambassador patrol tracking, checkpoint verification, and route playback when your team is ready.
What does implementation typically involve?
Discovery, app configuration, testing, and training. Most districts go live in 8 to 12 weeks. You get a dedicated project manager. We handle the setup. Your team focuses on learning the system.
Can we migrate data from our current system?
Yes. If you are moving from TrackTick, Officer Apps, spreadsheets, or another tool, we import your historical data during implementation.
What happens to our data if we change vendors?
You own all data. It is stored in Salesforce under your control. Export anytime in CSV, Excel, or PDF. There is no vendor lock-in. Your data and history leave with you.
Can ambassadors use personal phones?
Yes. The app works on personal devices. GPS tracking only runs during shift hours and the app can auto-logout at shift end. Many districts use a mix of district-provided and personal devices.

See how D360 Streets would work for your team

We will walk through the app, patrol tracking, dashboards, and CRM connection using a real clean, safe, or outreach workflow.

Schedule a Demo →See How Similar Districts Use D360