Platform

Every department. Every workflow. One system.

District360 replaces disconnected spreadsheets, siloed tools, and manual processes with a single platform designed for how downtown districts actually operate.

Schedule a Demo →

Your district's data is scattered. District360 brings it together.

The average district manages properties, businesses, contacts, assessments, field teams, events, board members, and memberships across 5-8 disconnected tools. No system talks to any other. Every handoff between tools is a chance for error. Every staff change risks losing context.

District360 connects all of it. Properties are linked to owners, tenants, assessments, and cases. Contacts are linked to businesses, committees, events, and communications. Everything your district manages lives in one searchable, reportable, connected system.

🏢Properties
🏢Businesses
👥Contacts
💰Assessments
🔍Vacancies
👤Tenants
📝Cases
🏆Board
📈Reports
District360
All connected. All searchable. One source of truth.
Built for the work your district does every day
Each module addresses a specific district workflow. They work independently and together.
Properties & Assessments

Know every property in your district

Track ownership, management, square footage, building class, zones, and parcel data. Link properties to assessments, tenants, vacancies, cases, and initiatives. Your annual assessment import is included with every subscription.

  • Property records with ownership and management history
  • Annual assessment data import included (valued at ~$2,500)
  • Historical assessment tracking year over year
  • Link properties to tenants, vacancies, cases, and board members
  • Map properties with geofencing and heatmap views
PropertyTypeAssessed ValueStatus
1001 Main StCommercial$4,200,000Occupied
205 Market AveMixed-Use$8,750,000Occupied
412 Commerce BlvdRetail$1,900,000Vacant
800 Central PlazaOffice$12,300,000Partial
55 River WalkHospitality$6,500,000Occupied
Reports & Dashboards

Walk into every board meeting with confidence

Stop assembling reports from spreadsheets the week before a board meeting. District360 generates real-time dashboards and reports you can pull in clicks. Properties by status. Assessments by year. Cases by type. Vacancies by zone. Whatever your board needs to see.

  • Real-time dashboards updated automatically
  • Up to 10 pre-built reports with Growth plan
  • Custom report builder for any data in the system
  • Export to PDF for board presentations
  • Subscribe to reports for automatic delivery
847
Total properties
94%
Occupancy rate
$2.1M
Assessments collected
127
Cases resolved (MTD)
Cases resolved by month
Case & Service Request Management

From report to resolution. Every step tracked.

Raise, assign, track, and close service requests from one system. Pin cases on a map. Route work orders to the right team. Automate notifications. Track resolution times. Report on service delivery to your board and city government.

  • Create and track cases with full lifecycle management
  • Pin case locations on maps for geographic visibility
  • Route work orders to vendors, staff, or field teams
  • Customize incident stages and automate notifications
  • 311 Integration available for direct city system connection
CaseTypeLocationStatus
SR-2847Graffiti Removal300 Block MainResolved
SR-2848Streetlight Out1st & CommerceIn Progress
SR-2849Sidewalk RepairCentral PlazaAssigned
SR-2850Trash OverflowMarket & 5thResolved
Vacancy & Economic Development

See what is happening in your district right now

Track vacancies, prospective tenants, and lease activity across your district. Identify clusters. Monitor business openings and closures. Build the economic narrative your board and city need to hear.

  • Vacancy tracking with space details, rent, and availability dates
  • Prospective tenant pipeline with outreach tracking
  • Google Business Info integration for real-time business status
  • Economic development reports and occupancy dashboards
  • Link vacancy data to property and zone records
Active
Prospective
Vacant
Board & Governance

Your board managed in one place

Board roster, committee assignments, term dates, elections, meeting attendance, and correspondence. No more tracking board members across spreadsheets, email threads, and calendar invites.

  • Board of Directors roster with terms, positions, and status
  • Committee management with membership tracking
  • Board Election Management with online voting
  • Meeting Management with RSVPs, attendance, and documents
  • Email board members or committee members directly from the platform
Board MemberPositionTerm StartTerm End
Sarah MitchellChairJan 2024Dec 2026
David ChenVice ChairJan 2023Dec 2025
Maria SantosTreasurerJul 2024Jun 2027
James RiveraMember-at-LargeJan 2025Dec 2027
Aisha ThompsonMember-at-LargeJan 2024Dec 2026
"The District360 architecture really works for the way a Business Improvement District works. Plus, they have resources available to tackle new projects and recommend new processes that can increase your productivity."
Josh Long · Data Program Director · Downtown Detroit Partnership
Connects to the tools you already use
District360 sits at the center of your district's technology ecosystem. Update data once. It flows everywhere.
Mailchimp
Constant Contact
Eventbrite
QuickBooks
Sage Intacct
WordPress
Squarespace
District360
Your single source of truth
Microsoft 365
Google Suite
Outlook
311 Systems
Block by Block SMART
Give Lively
Citylight
Plus Salesforce Nonprofits (NPSP), Form Assembly, One Call Now, Vistity, and more. If your district uses it, we can likely connect it.
What comes with District360
Every subscription includes ongoing support, maintenance, and services. Not just software.

Annual Assessment Import

We handle the annual upload of your property assessment data. Valued at approximately $2,500. Included at no extra cost.

Platform Maintenance

Salesforce platform updates, security patches, and release upgrades handled for you. Your system stays current without your team lifting a finger.

Help Desk Support

Up to 10 hours of help desk support per year. Email support, troubleshooting, and user questions answered by people who understand districts.

Regular Check-ins

Quarterly or annual support meetings to review usage, address concerns, and identify opportunities to get more value from the platform.

Training Resources

User guides, video tutorials, and access to the District360 YouTube channel. Plus monthly Ask an Admin office hours for live Q&A.

District360 Community

Access to RoundTables, Ask an Admin sessions, and a network of 75+ districts sharing best practices and learning from each other.

Track your field teams in real time

The District360 Field Services Ambassador (FSA) app is a separate product for districts with ambassador, clean, and safe programs. GPS tracking, route playback, case management, and checkpoint verification from a mobile app built for field staff.

Learn about FSA →
Essentials
From $10K/yr
Platform fee
Mobile app
Case management
80 ambassadors
Standard
From $18K/yr
Platform fee
+ GPS tracking
Route playback (7 days)
14 reports
Advanced
From $24K/yr
Platform fee
+ Checkpoint verify
Route playback (15 days)
100 ambassadors

See District360 working for a district like yours

We will walk you through the platform using your data, your org type, and your priorities. No generic demo. No pressure.

Schedule a Demo →