From 5-person Main Street organizations to major metropolitan BIDs managing thousands of properties. These are their stories.
Automated 311 service requests from the field directly into the city system. Reduced manual submissions, enabled real-time tracking, and improved city accountability. The first direct BID-to-311 CRM integration in the industry.
Read full case study →Deployed the District360 FSA app to manage field operations across one of the busiest districts in the world. Reduced open jobs from over 1,000 to under 100. Operations team now has real-time visibility into ambassador activity.
Read full case study →Identified $33,138 in missed assessment revenue through better property and assessment tracking. Membership renewals increased 23% in the first half of 2024 compared to the prior year. The platform became the financial backbone of the district.
Read full case study →Transformed field operations from a 2-week work order cycle to 2-day completion. Service requests are now created, assigned, and tracked in real time through the District360 FSA app. Board reporting shifted from manual assembly to dashboard-driven.
Read full case study →Used District360 to track vacancies, prospective tenants, and occupancy rates across the downtown district. Property occupancy improved by 63.8% from 2023 to 2024 with data-driven economic development strategies.
Read full case study →Replaced 20 spreadsheets with a centralized CRM. Connected property data directly to Mailchimp for campaign targeting. Eliminated manual data migration between spreadsheets and email marketing tools.
Read full case study →Centralized property data to drive economic development insights. Moved from fragmented tracking to a unified view of the downtown business ecosystem.
Read case study →Implemented District360 for stakeholder management and board reporting. Streamlined communications across property owners, tenants, and community partners.
Read case study →Used District360 to organize district data across multiple departments. Architecture designed for how a BID actually works, not a generic CRM template.
Read case study →Adopted District360 to manage a growing downtown district with expanding programs in economic development, marketing, and community engagement.
Read case study →Transformed Salesforce ideas into reality with District360's district-specific architecture. Customized for Mobile's unique downtown management needs.
Read case study →Implemented District360 for property tracking, stakeholder engagement, and operations management across the Midtown district.
Read case study →District360 was the third Salesforce consultant we worked with. The other two did not have an understanding of BIDs. It was very different once we started working with Kayt and her team. They are veterans in this industry.Ebony Walton
The District360 architecture really works for the way a Business Improvement District works. Plus, they have resources available to tackle new projects and recommend new processes that can increase your productivity.Josh Long
District360 is a valuable tool for data collection for our business improvement district. We have worked closely with the team with app development for staff and our ambassadors to maximize our efficiencies and processes.District360 Customer
Use of the District360 system has created efficiencies for our organization and allowed us to analyze our outputs and communications with our members. The support team is always available and helpful.District360 Customer
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