Who we serve

If you manage a district, this platform was built for you

Whether you call it a BID, BIA, DDA, SID, or downtown partnership. Whether you have 5 staff or 50. Whether your budget is $500K or $15M. District360 was designed for the work you do.

75+ districts across North America run their operations on District360. Every one of them started with the same question you have right now: is this really built for us?

We speak your language
The place management industry uses different names in different markets. We work with all of them.

Business Improvement Districts

BID

The most common model in the United States. Property owners within a defined boundary pay a mandatory assessment to fund clean and safe services, marketing, economic development, and public space improvements. District360 was born inside a BID.

Most common in: Northeast, Mid-Atlantic, Southeast, Southwest US
DowntownDC BID Georgetown BID Golden Triangle BID NoMa BID Milwaukee Downtown BID Cherry Creek North BID Waikiki BID

Downtown Partnerships & Alliances

Partnership / Alliance

Nonprofit organizations managing downtown districts under a partnership or alliance structure. They deliver the same services as BIDs, often with a mix of assessment revenue, membership dues, and grant funding. The name is different. The work is the same.

Common across: All regions of the US
Downtown Dallas Inc. Downtown Detroit Partnership Downtown Partnership of Baltimore Union Square Alliance Downtown Long Beach Alliance Downtown Raleigh Alliance

Downtown Development Authorities

DDA

Quasi-governmental entities with authority over downtown development, often with taxing power and formal relationships with city government. DDAs manage economic development, infrastructure, and public space within their boundaries. District360 handles the data complexity that comes with government accountability.

Common in: Michigan, Georgia, Colorado, and across the Southeast

Main Street Organizations

Main Street

Part of the National Main Street Center / Main Street America network. These organizations focus on commercial district revitalization through four points: economic vitality, design, promotion, and organization. Often smaller teams with smaller budgets, but the data needs are the same. District360 Starter was built with Main Street organizations in mind.

Nationwide. 1,600+ designated Main Street communities

Business Improvement Areas

BIA

The dominant model in Canada. BIAs function similarly to US BIDs, with property and business owners funding improvements and services within a defined area. District360 serves BIAs in Winnipeg, Edmonton, and beyond. The platform adapts to Canadian structures and terminology.

Dominant in: Ontario, British Columbia, Alberta, Manitoba, Quebec (as SDCs)
Downtown Winnipeg BIZ Downtown Business Association of Edmonton

Community Benefit Districts

CBD

Property-based improvement districts common in California. CBDs are created through a petition and ballot process and funded by assessments. They manage clean and safe programs, streetscape improvements, and community services. District360's Renewal Management module was built for the CBD renewal process.

Common in: California (San Francisco, Los Angeles)
Yerba Buena CBD Tenderloin CBD Downtown SF Partnership

Special Improvement Districts SID

Common in New Jersey. Similar to BIDs with assessment-funded services. Newark Downtown District is one of our longest-standing SID customers.

Special Service Areas SSA

The Chicago model. Property taxes fund dedicated services in defined areas. District360 handles SSA-specific assessment and reporting structures.

Property-Based Improvement Districts PBID

California's property-based assessment model. PBIDs require periodic renewal campaigns. Our Renewal Management module tracks stakeholder sentiment, petition status, and ballot progress.

Community Improvement Districts CID

Common in Missouri. Sales-tax-funded districts managing infrastructure, safety, and public space improvements.

Tourism Improvement Districts TID

Assessment-funded districts focused on tourism promotion and visitor services. District360 tracks the properties, stakeholders, and events that TIDs manage.

UK Business Improvement Districts UK BID

District360 serves BIDs in the United Kingdom including One Maidstone BID and Huddersfield BID. The platform adapts to UK structures and terminology.

"Having to go through what a BID is, what we do... we are an anomaly and a very niche industry. Having that understanding is key. District360 was the third Salesforce consultant we worked with, and the other two did not have an understanding of BIDs."
Ebony Walton · DowntownDC BID · 20 years in the industry
District360 works for every team in your organization
Most districts have lean teams where everyone wears multiple hats. District360 gives each function what it needs without requiring separate tools.
💼

Executive Directors

Board-ready reports and dashboards. A complete view of district operations. Data that holds up when someone asks a hard question. Institutional knowledge that stays when staff turns over.

🛠

Operations & Clean/Safe

Real-time visibility into field teams. Case management from report to resolution. Ambassador route tracking. GPS verification. Proof of service delivery for your board and city.

📈

Economic Development

Every property, business, vacancy, and tenant in one view. Track what is happening in your district in real time. Build the economic narrative your board needs to hear.

📣

Marketing & Events

Business directory synced with your CRM. Email marketing connected to your contact data. Event participation tracked on contact records. Update once, publish everywhere.

💰

Finance

Assessment data accuracy. Integration with QuickBooks and Sage Intacct. Membership dues tracking and invoicing. The financial picture your board needs in one system.

👥

Board & Governance

Board roster with terms and positions. Committee management. Election management with online voting. Meeting tracking with RSVPs and attendance. Email your board directly from the platform.

A $3 billion industry that has been underserved by technology

Place management professionals drive change in every major metropolitan area in North America. They manage clean and safe programs, marketing and events, economic development, stakeholder engagement, and public space improvements. They are governed by boards and accountable to property owners, businesses, and city governments.

Yet most of these organizations still run on spreadsheets. District360 exists to change that.

IDA Sponsor & Member
International Downtown Association
Pinnacle Award 2020
311 Integration with DowntownDC
2,500
Place management orgs in North America
100K
People employed across the industry
$3B
In annual wages
$1.2M
Average annual services per district
A plan for every stage
Whether you are a small Main Street organization just getting started or a large BID managing thousands of properties, District360 scales with you.
Tier 3: Under $1M budget
Getting started

Small districts and Main Street organizations. Lean teams. Limited budgets. Need a step up from spreadsheets without enterprise complexity.

District360 Starter
$1,800/year + $3,200 setup
MOST COMMON
Tier 2: $1M-$5M budget
Growing operations

Core BIDs and downtown partnerships. Multiple departments. Need centralized data, reporting, vacancies, board management, and directory integration.

District360 Growth
$4,800/year + $5,000 setup
Tier 1: $5M+ budget
Full district platform

Large BIDs and alliances. Multiple programs. Need Growth plus add-on modules, FSA field services, managed services, and advanced reporting.

District360 Growth + Add-ons + FSA
Custom configuration
See Full Plans & Pricing →

Not sure which plan fits your district?

Tell us about your organization. We will recommend the right setup based on your size, structure, and priorities.

Schedule a Conversation →