Plans & Pricing

One flat annual fee. Your entire team included.

No per-user pricing. No hidden costs. Your operations, marketing, economic development, clean & safe, and finance teams all work from one platform for one predictable price.

🏆
501(c)3 organizations qualify for 10 free Salesforce licenses. District360 is built on Salesforce. Your nonprofit status means near-zero per-user cost.
Starter
For districts getting started with CRM
$1,800
per year
$3,200 one-time setup
Year 1 total: $5,000
  • Businesses and contacts
  • Properties, owners, and managers
  • Assessment tracking and import
  • Tenant management
  • Up to 5 reports and dashboards
  • Annual assessment data import
  • Help desk support (up to 10 hrs/yr)
  • Vacancy and prospective tenants
  • Board of Directors management
  • Business directory integration
  • Mapping (geofencing, heatmaps)
Schedule a Demo
Most popular
Growth
For districts ready to centralize operations
$4,800
per year
$5,000 one-time setup
Year 1 total: $9,800
  • Everything in Starter
  • Vacancy and prospective tenant tracking
  • Board of Directors and committees
  • Business directory integration
  • Mapping with geofencing and heatmaps
  • Up to 10 reports and dashboards
  • Annual assessment data import
  • Help desk support (up to 10 hrs/yr)
  • Quarterly and annual support meetings
Schedule a Demo
Included with every subscription
More than software
Every plan includes ongoing support, maintenance, and services at no additional cost.

Annual Assessment Import

We handle the full upload of your property assessment data each year. Valued at approximately $2,500. Included.

Platform Maintenance

Salesforce updates, security patches, and release upgrades handled for you. Your system stays current.

Help Desk Support

Up to 10 hours per year. Troubleshooting, user questions, and guidance from a team that understands districts.

Support Meetings

Quarterly or annual check-ins to review usage, address concerns, and identify opportunities.

Training Resources

User guides, video tutorials, and monthly Ask an Admin office hours for live Q&A.

District360 Community

Access to RoundTables, peer networking, and a growing community of 75+ districts.

Add-on modules
Extend District360 for your specific needs
One-time implementation fees. The module is yours permanently after setup.
311 Integration
Connect field cases to city 311 system
$35,000
BBB SMART 2.0 Integration + Cases
For districts using Block by Block
$15,000
Public Asset Management
Streetlights, banners, bike racks, trees, CCTV
$10,250
Case Management Desktop
Full case lifecycle from desktop
$10,250
Inventory Management
Track district inventory and supplies
$12,250
Website Integration
WordPress or Squarespace connection
$10,000
NPSP Integration
Salesforce Nonprofits for fundraising
$8,000
Event & Volunteer Management
Track events, attendance, volunteers
$6,500
Membership Management
Dues, renewals, member engagement
$5,000
Board Election Management
Online voting and election tracking
$5,000
Meeting Management
RSVPs, attendance, agenda, documents
$5,000
Renewal Management
BID/PBID renewal campaign tracking
$5,000
Eventbrite Integration
Sync event data with CRM contacts
$5,000
GiveLively Integration
Fundraising and donation tracking
$5,000
Survey Management
Create and track stakeholder surveys
$5,000
Google Business Info Integration
Real-time business data from Google
$5,000
Major Initiative Management
Track programs and strategic projects
$5,000
Mailchimp Integration
Sync contacts and lists with Mailchimp
$3,000
Constant Contact Integration
Sync contacts with Constant Contact
$3,000
SMS Integration
Text messaging from the platform
$3,000
Field Services

FSA is a separate product for field operations

The District360 Field Services Ambassador app is priced independently from the CRM. GPS tracking, route playback, case management, and checkpoint verification for ambassador and clean & safe teams.

See full FSA pricing and tiers →
Essentials
From $10K/yr
Mobile app + Cases
Standard
From $18K/yr
+ GPS + Routes
Advanced
From $24K/yr
+ Checkpoints
Professional services
When you need more hands
Beyond your subscription, additional support and services are available.

Premium Support

Pre-purchased hours for enhancements, custom reports, data imports, training, and strategic guidance. Bi-weekly check-ins. Annual system audit. Unused hours roll over.

25 hours: $3,750 · 50 hours: $7,000
1-year validity. Extra hours toward feature development.

Managed Services

Ongoing dedicated support on a retainer basis. Project managers, product specialists, and developers assigned to your district. Monthly timesheets and task estimates provided.

$100 - $175 / hour
Rate depends on volume and engagement type.

Website Design & Development

District websites built by our design team. Responsive, accessible, and connected to your District360 CRM for directory and business data.

From $32,000
Includes design, development, and launch.

Member Portal Development

Custom member-facing portals for stakeholder self-service, directory management, and resource access. Built on Salesforce Experience Cloud.

Custom quote
Scoped based on requirements.
Frequently asked
Common pricing questions
Is pricing really not per user?
Correct. District360 charges one flat annual fee for your organization. You can add as many users as your Salesforce license allows without increasing your District360 subscription cost.
What are the free Salesforce licenses?
Salesforce provides 10 free Enterprise Edition licenses to 501(c)3 nonprofit organizations through the Power of Us program. District360 is built on Salesforce, so your district can use these free licenses. We help you apply for them as part of onboarding.
What does the annual assessment import include?
Each year, we handle the full upload of your property assessment data into District360. This includes data formatting, validation, deduplication, and loading. Valued at approximately $2,500. Included at no extra cost with every subscription.
Can I start with Starter and upgrade later?
Yes. Many districts start with Starter and move to Growth as they are ready to add vacancy tracking, board management, directory integration, and mapping. The upgrade path is straightforward with no data migration needed.
How long does implementation take?
Quick onboarding is a priority. Implementation includes discovery, configuration, data import, training, and go-live. The exact timeline depends on your district's size and complexity, but we move efficiently.
Do you offer a trial?
Yes. We offer a free 14-day on-demand trial with non-proprietary data. No contract or credit card required. You can explore the platform before committing.
Is FSA included with the CRM subscription?
No. FSA (Field Services Ambassador) is a separate product with its own pricing. It can be purchased alongside or independently of the CRM. See the FSA page for full details and pricing.
What if we need more than 10 Salesforce licenses?
Additional Salesforce licenses beyond the 10 free ones are available at a discounted nonprofit rate directly from Salesforce. We help coordinate this as part of your setup.

Not sure which plan fits?

Tell us about your district. We will recommend the right plan, the right add-ons, and the right support level based on your size, priorities, and budget.

Schedule a Conversation →